Put Our Decades of Experience To The Test Schedule Your Free Consultation
Handshake after mediation agreement

Using a Mediator to Help Resolve Your Injury Claim

Goldstein Heslop Steele Clapper Oswalt & Smith March 25, 2026

When someone is injured because of another’s negligence, the process of resolving an injury claim can be stressful, time-consuming, and expensive. Many people think their only path to justice is a courtroom trial, but that isn’t always true.

One alternative many clients find valuable is mediation, a process that allows the parties to work toward a resolution with the help of a neutral third party. Mediation gives people more control over their injury claims and can often lead to quicker, more mutually agreeable outcomes than traditional litigation.

For over 10 years and in dozens of cases, Attorney Smith has been selected as a neutral mediator by the Judges of the Court of Common Pleas of Blair County PA, in order to help the Court resolve such cases in advance of trial. In 2023, Attorney Smith participated in a 40 hour mediation training course at The Conflict Lab in Pittsburgh in order to strengthen his mediation skills. Now Attorney Smith offers a respectful, collaborative way for injured people and insurers to work together and try to settle claims outside of court. Please feel free to call Attorney Smith if you wish to schedule an in-person or remote mediation or an early neutral evaluation. It is expected that you will be surprised and pleased with Attorney Smith's hourly rates, and most importantly pleased with the thoroughness and fairness of the experience.

Our firm serves clients in Altoona, Pennsylvania, throughout the Blair County, Bedford County, Huntingdon County, Cambria County and Centre County areas, including Altoona, Hollidaysburg, Bedford, Ebensburg, Johnstown, Tyrone, State Colledge, Williamsburg, Gallitzin, Cresson, Claysburg, Huntingdon, and Bellwood. Reach out to us today to get started.

What Mediation Does for an Injury Claim

Mediation is an alternative dispute resolution process in which a neutral mediator facilitates discussions between the injured person and the opposing party—usually an insurance company. Rather than having a judge or jury decide the outcome, mediation encourages both sides to talk through their issues and find common ground with guidance from the mediator.

A mediator’s role isn’t to make decisions for the parties. Instead, the mediator helps everyone communicate, clarifies misunderstandings, and encourages compromise. Because mediation is voluntary, neither side is forced to settle unless they agree that the outcome is acceptable. That fundamental difference often makes mediation a more flexible option for injury claims than traditional litigation.

The mediation process is also more informal and confidential. Unlike a courtroom trial, which is open to the public, mediation discussions are private and aren’t recorded. That confidentiality can make it easier for clients to speak openly about their concerns and priorities without fear that what they say will be used against them later.

How Mediation Works in Personal Injury Claims

When an injury claim reaches a point where negotiations with an insurance company stall, mediation can be introduced to break the impasse. Sometimes mediation happens before a lawsuit is ever filed. In other situations, mediation may be used after a lawsuit has been filed but before the case goes to trial. During mediation:

  • An opening session (optional when expected to be productive to both sides): The mediator at our firm outlines the process, and each side may present its view of the claim.

  • Joint and separate discussions: The mediator will meet with both sides together and also privately, helping to identify areas where agreement may be possible.

  • Exploration of settlement options: The mediator encourages the parties to discuss possible resolutions and to understand the strengths and weaknesses of their positions.

  • Agreement or impasse: If both sides agree on terms, a settlement is drafted. If not, the case can still proceed toward litigation.

Because the mediator doesn’t impose decisions, the parties have greater say in how disputes are resolved. That personal control can be especially important in injury claims, where monetary compensation takes many forms, and a trial verdict is unpredictable.

Key Advantages of Mediation

Mediation offers several benefits over going straight to trial. These advantages can help injured people resolve their claims more efficiently and with less stress. Listing some of the key benefits, injured claimants often find:

  • Lower cost than litigation: Mediation is usually less expensive than a full court trial because it involves fewer court fees and less time spent on formal discovery and expert testimony.

  • Faster resolution of claims: A traditional trial can take months or years to conclude, whereas mediation can be completed sooner, often in a matter of hours or days.

  • Greater control over the outcome: In mediation, both parties decide whether to accept a settlement, rather than leaving the decision to a judge or jury.

  • Confidential process: Mediation sessions are private, so discussions and settlement terms don’t become part of the public record.

  • Reduced emotional stress: The informal setting and collaborative approach of mediation can be less adversarial and more dignified than courtroom battles.

  • Flexibility in settlement terms: Parties can agree on various solutions, including structured settlements or tailored payment plans, that might not be possible through a jury verdict.

These benefits illustrate why mediation has become an increasingly popular option for personal injury claims. In many cases, mediation leads to settlement agreements that both sides find acceptable without the need for trial.

Why Choose Nathaniel B. Smith as Mediator?

When someone pursues mediation as part of an injury claim, having a seasoned attorney who has worked at representing persons and companies on both sides of a dispute can make a real difference in how that process unfolds. At Goldstein Heslop Steele Clapper Oswalt & Smith, Attorney Nathaniel Smith brings decades of focused experience in representing both Plaintiffs and Defendants, i.e. both sides of a case, to allow for a mediation approach that strives to accomplish a positive outcomes for all involved participants.

Because mediation relies on thoughtful discussion and mutual understanding, having a lawyer who’s comfortable in both negotiation and litigation for both Plaintiffs and Defendants strengthens the likelihood of a successful experience. Attorney Smith also wishes to ease the cost of Mediation in order to make it available for more parties through his very competitive fees.

MEDIATION IS EFFECTIVE

If someone has been injured and wants a more collaborative way to resolve their claim, mediation may be the right choice. Both sides of a conflict often find it beneficial to attempt to resolve a claim through Mediation. Please feel free to call Attorney Smith at (814) 946-4391, if you wish to schedule an in-person or remote mediation or an early neutral evaluation. It is expected that both parties will appreciate and be pleased with Attorney Smith's hourly rates, and most importantly pleased with the thoroughness and fairness of the experience.